Shipping Policy

Shipping Policy

At My Happy Dog, we're committed to delivering your dog's new favourite products safely, quickly, and reliably.

We believe shipping should be simple, transparent, and affordable—so you always know exactly what to expect.

Shipping Rates 🚚

We offer Flat Rate Shipping across the United States for just $4.95 USD 🇺🇸.

No hidden fees.

No surprises.

Just simple and affordable shipping.

Order Processing ⏱️

All orders are processed within 1–3 business days after your purchase is confirmed.

Once your order has been packed and shipped, you'll receive a confirmation email containing your tracking information.

Estimated Delivery Time 📦

Most orders arrive within:

5–12 Business Days

Delivery times may vary depending on your location, holidays, weather conditions, or unexpected courier delays.

Order Tracking 📍

Every order includes tracking.

As soon as your package ships, we'll email you a tracking number so you can follow your order every step of the way.

If you haven't received your tracking information within a few business days, please contact us and we'll be happy to assist.

Shipping Locations 🌎

We currently ship throughout the United States 🇺🇸.

At this time, international shipping is not available.

Warehouse & Fulfilment 🏭

Our fulfilment team carefully prepares every order to ensure your products arrive safely and in excellent condition.

Business Address

My Happy Dog

11 Fulton St

New York, United States

We work with trusted fulfilment and shipping partners to provide fast, reliable delivery for every customer.

Shipping Delays ⚠️

Although we always strive to deliver your order on time, occasional delays may occur due to:

  • High order volumes
  • Severe weather conditions
  • Carrier delays
  • Public holidays

If your shipment is delayed, our customer support team will always be available to help.

Need Assistance? 💬

If you have any questions regarding your order or shipping, please don't hesitate to contact us.

Email: supportmyhappydog@gmail.com

We're always happy to help and are committed to making your shopping experience with My Happy Dog smooth, reliable, and enjoyable.

Thank you for choosing My Happy Dog. 🐶💛